Puffy eyes is a condition that occurs when there is swelling in the tissues around the eyes. As the skin around our eyes is very soft, puffy eyes can be caused due to various reasons. It is a common problem. Some people spend hours in front of the mirror trying to figure out a way to get rid of those eye bags. Usually, this problem of puffy eyes resolves on its own in a few days. But sometimes it can be due to an eye ailment.