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My Service Reviews
| Created | Rating | Title | Description | |
|---|---|---|---|---|
| 06/26/20 | I want to change my review!!! | BUYER BEWARE!! I am incredibly discouraged at the moment with Reliable Rx Pharmacy. I placed an order on June 4th. It finally went thru on the 16th. So it was to my surprise & luck when I received an email stating that my order was shipped on the 17th. That's was about the beginning & end of any more good fortune. Since the 17th my order has been in Singapore not moving, not changing tracking status it seems to be stuck in Singapore!!!! Why??? I do not understand this at all?? I have ordered many products from many other companies and have had no trouble at all receiving my items. I understand Covid 19 has caused our world some issues, & it has slowed things down some. People are still working. The mail is still being mailed so I do understand a small delay but I do not understand why my package is just sitting and not moving at all!!! BUYER BEWARE!!! At this point I am afraid that I will never receive my package. I needed that package and was looking forward to having it by or even a little before my birthday, I guess not.. I am not sure if Reliable Rx offers an express mailing option but unless I get some answers & some resolutions I will not be reordering from them in the future. Neither will my friends & family!!! RIGHT AFTER WRITING THIS REVIEW RELIABLE RX CONTACTED ME, THEY TRULY ARE WORKING DILIGENTLY TO GET OUR ORDERS TO EACH & EVERYONE ONE OF US!!! I APOLOGIZE FOR MY HASTY REVIEW I WAS JUST BECOMING INCREASINGLY CONCERNED AFTER WAITING FOR A MONTH TO RECEIVE MY ORDER OR TO SEE THAT IT WAS ACTUALLY SENT.!!! THANK YOU RELIBALE RX FOR CONTACTING ME & WORKING SO HARD TO HELP ME TO RECEIVE MY ORDER!! WILL KEEP YOU POSTED WHEN I HAVE RECEIVED MY ORDER | See Details Edit Remove | |
| 05/15/20 | Give them a try. | Well I feel the company is alright and they do try their best, better customer service than some places. | See Details Edit Remove | |
| 06/13/19 | I’m very pleased with the ease of… | I’m very pleased with the ease of purchase, payment, and delivery of product. The products I received in the past were nice quality and the prices were unbeatable. The only drawback is the time it takes between ordering and receiving, which was at least 3 weeks or more. Knowing this, I just make my purchases a month in advance of when I need them. I really appreciate that Reliable Rx Pharmacy makes available to me the items i want. | See Details Edit Remove | |
| 06/14/19 | Good | Good service | See Details Edit Remove | |
| 11/19/18 | FyI-6 month expiration dates | FyI-6 month expiration dates. Ordered 2 tubes of Tretinoin cream 1 month ago, one exp May 2019 and Oct 2019. Not a very long shelf life. I heard about this company through social media but with a longer exp date...I dont know if these exp dates are now the standard but will let them all know so they dont have to be disappointed when they get their product. I contacted Customer service and they flat out said "you will use it by then" . How do they know I will?? I just started using this for the 1st time and you should not use every day in the beginning. ****response to seller** Where do I send my order# to? I already contacted customer service with all this info.I can send pictures of the tubes as well. | See Details Edit Remove | |
| 10/14/19 | Good product but Waiting for it is… | Good product but Waiting for it is another story | See Details Edit Remove | |
| 09/14/20 | I purchased an item here and I'm… | I purchased an item here and I'm satisfied when it arrived. The only problem I had was the delivery. But the team was able to update me on the product. | See Details Edit Remove | |
| 10/06/20 | What is still annoying me is how Paul… | What is still annoying me is how Paul wouldn’t let me place an order of the phone and kept telling me I had to do it over email. There was no reason for this, he just was being difficult and didn’t want to take my order. Thankfully another gentleman placed my order of the phone. The retin a is good but I’ll still have to test some other medication. | See Details Edit Remove | |
| 05/22/21 | Payment options are very difficult! | Payment options are very difficult!! It took weeks to receive my package. Hopefully, these things will change & I can order more often. | See Details Edit Remove | |
| 03/23/21 | Good products- bad communication and slow shipping | The items finally arrive after ordering- but the communication process is lacking and it takes FOREVER for items to arrive. The tracking link is useless. While you can’t control the postal service you can communicate with customers more effectively. | See Details Edit Remove |
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